Hello. I’ve been sending 10s of emails that i need to return it cause it’s big in size and i want to exchange it with a smaller size. You replied one time with a link and that’s it . I filled the link and no response. The size is big and it was a gift for my mom . Plz i want to exchange it to a smaller size and i’ve been requesting help and no response.
Kindly look at my purchase history i’ve bought more than once from your website . Please this is a gift for my mom and it’s not fair not to return it because in the Terms & Conditions it is mentioned that i can exchange . KINDLY ADVISE !