Hello, The shoes ordered were defective (for the first time). I tried to complete the form on the returns site, but it didn't work. I tried emailing, but the addresses didn't work. I then resorted to contacting BT via Instagram, and got a reply - saying that customer service would get in touch, and they haven't yet. I sent another message on Insta, got another reply assuring me that customer services would get in touch, and still havent heard a thing. I love BTs, I bought two pairs for my mum and they were fine. I'm just really disappointed by the lack of customer service. Thanks Sandra
Very comfy and stylish. These ones actually fit me (I’m a half size and not all BT shoes do).
My wife loves this shoes, excellent design and as always quality product. Excellent customer service. highly recommend butterflytwists.
Love these so much, have had heaps of compliments. Extra bonus is that they allow the feet to breathe in VERY hot and humid weather. I've ordered the Olivia and Holly styles too, for that alone! Love the 'Gigi' too.
These are my second pair of Butterfly Twists and delighted with Gigi in black. My order arrived from the UK to Australia in just a week. I was able to track my parcel from the day the order was ready to send. Great fit and very comfortable. I'm sure I'll be ordering more in the future