For information on shipping and delivery dates over the holidays period please view our Christmas FAQs here
We use Royal Mail for UK and European deliveries and TNT to ship internationally to most worldwide locations.
- UK (2 - 3 working days) - £4.00 Free on orders over £50
- Rest of the world (5 - 7 working days) - £6.00 Free on orders over £50 (approx. 70 EUR/76 USD/490 CNY/9,200 JPY)*
Shipping costs vary with every order. All shipping options and costs will be displayed for you in the “Payment Details” section during checkout. Shipping costs are calculated based on the shipping destination.
Any import duties & customs fees that may apply to goods entering your country are not included in the price of the product. Any additional charges for customs clearance must be borne by you as Butterfly Twists has no control over these charges and cannot predict what they may be.
Butterfly Twists is not liable for any customs duties and taxes that may be charged for items returned to the UK and therefore you should ensure that you correctly complete the documents with your chosen courier/postage company ensuring that you clearly indicate that the item is a stock return.
NON UK returns may be subject to duties and taxes which are the responsibility of the customer.
If there are any issues or anything is unclear please email us: email@example.com
The Butterfly Twists Team
*please note these are not exact amounts that free shipping will be applied to and can be effected by current exchange rates, free shipping will be applied to orders over equivalent £100GBP.